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| - I've read other reviews that weren't so stellar and thought to myself, "How bad could it be?"
I'm able to confirm that it's about as bad as some have said.
I went with family and friends for brunch on a slow Sunday. Our party had seven and we were told it would be just a moment to get our table together. That wasn't an issue until it took 15 minutes to push two tables together. That's not an exaggeration. I could see the tables in question and they did not need to be cleaned, but it took 15 minutes for someone to push them together and place some menus on them.
That aside, once seated it took another fifteen minutes before a server came by. Our tables weren't in a corner, but rather in a high foot traffic area and we weren't acknowledged during that time. An individual did finally stop by, take drink orders, and return. However, we never saw him again, and finally flagged down another server and asked if we could order. She said she'd find who was our server and take care of it.
Fifteen minutes later, we neither saw her or anyone else come by and take our order. We were now 45 minutes into this experience, and with young children clamoring for food, we made the decision that we could not wait any longer and left.
I'd love to comment on the food. The menu looks great. For those who can order, it's probably very good but we never made it that far. The restaurant is spacious and has a nice ambience. I'd love to see them succeed. However, the waitstaff seems to be very lackadaisical and disinterested in providing service in a timely fashion.
This restaurant is probably great for those who just want to sit at the bar and have a drink or those that enjoy two hour meals. But if you have less time, or children that may want to eat within an hour, this isn't the place for you until the waitstaff and managers decide to be more responsive to customers.
I'll give it one more chance in a few months, but as of now, the service is a one-star experience but I won't rate it that low because I have no idea if the food is any good.
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