Can't beat the price and service, if you get a good stylist. Over the years I'd say it's been great about 90% of the time, but that's because Sheila was my regular stylist for most of the time. When I I called in May 2017 they said she didn't work there anymore. Had two fair to poor cuts since then, one at east one at west. Now that it's $15 and I haven't located a go-to stylist, I'm ready to try some other companies. Great while it lasted, too bad they couldn't retain an excellent stylist.