Always fit me right in even when it seems busy. I never make appointments and they don't treat me like an inconvenience when I walk in on a Friday at 5 pm like other places I have been to. Since I'm a usual walk in I have had just about every tech there and have ZERO complaints. Everyone is equally skilled. I get an acrylic fill with gel polish and sometimes a matte topcoat, it gets expensive but it's worth it to know I'm getting what I pay for.