we went back - held our groupon coupon until it was time to pay. I'm not saying that is what got us better service because I don't believe that to be the truth. BUT this visit was very different from our last! It was great from the beginning to the end. We had an awesome waiter who was perfectly attentive. He did a great job & gave us great service! The food was well cooked, a bit salty, but delicious! I have changed my mind about Cowboy Ciao & would be willing to go back again. Still rave about the Mushroom Pan Fry!! Good save this time! Thx for the improved service, much appreciated - upgraded one star :)