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  • I really hate leaving bad reviews. And if I give a negative review, I try to make it constructive and offer feedback that an owner or manager can use to improve. But there is nothing constructive to offer here. This location is bad. Just awful. I stopped ordering food from this location because the quality was inconsistent and the staff usually screwed up the order. I work right around the corner from here and will get drinks when I'm craving something like a milkshake or lime aid. But that's it. The problem is the service. The staff just isn't engaged. I'm guessing there is no manager at this location because nobody seems to care about serving customers in a timely manner. It's not unusual to have to wait in a short drive through line (2-3 cats) for close to 30 minutes. It's unbelievable. I ran through the drive through today and waited for two minutes at the speaker before I heard a voice over the loud speaker. Except, the guy wasn't talking to me. He was apparently talking to a coworker. I don't know what they were talking about but it was pretty profane, whatever it was. After a few minutes of this, I finally spoke into the speaker to let them know I was there! They took my order, served me my drink and I was on my way. Oh, and the drink was only ¾ filled I really hope Sonic can turns things around at this location because I like the restaurant and have had good experiences at other locations.
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