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  • Eating here is the closest you can get to gambling in Charlotte. It will either be absolutely delicious or a giant waste of money. We lived in the apartments above Mellow for two years and ate it far more than we should have. Probably spent thousands of dollars over two years. It was so convenient. That is why they have as much business as they do, unless its a game day. I feel bad for the new manager to some extent. Mind you, there is often a new manager. Like there are ALWAYS new employees. Our last visit, post-living upstairs, we ordered salted pretzel bites to go when we were leaving a Hornets game. We got there and they were ready. Except, they were parmesan, not salted. This would have been no issue if I didn't want any, but I like the salt and don't eat the parmesan at all. They said they would get a new order "right out". 45 minutes later I'm standing up because I'm about to demand a refund and leave and they come running over with my new order. I was so furious, I was almost shaking. The manager asked if I'm the one that just left the bad review....yes, because you left me sitting here for 45 minutes waiting on pretzel bites so I had some free time to leave a bad review. At that point, I was so tired and annoyed, I didn't even eat any and my boyfriend who would have preferred the parmesan had he known that I wasn't going to eat any, ate a few and also became annoyed and we threw them out. When the kitchen screws up an order, let's not be on Facebook reading notifications and be out here making sure the customer is getting their order corrected quickly and before those that just walked in the door. So disappointed that some place with service this bad can do so well.
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