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  • A couple of months ago I wrote a 5 star review for this place! Today was a total disappointment!! My husbands car was overheating and we took it over to PBoys. Well first off the guy "M" that helped last time was not there :( My husband's car is a BMW and Jay wrote it up to "check" it and wanted to charge us $38.49 for just an "evaluation" and said he would call us in about an hour and half to let us know.... well 3 hours went by so we went over to see what going on and low and behold NOTHING had been done!!! Sitting in the exact same place!!! The least he could have done was tell us honestly how long it would take or call us and let us know what, even if nothing, is going on! We go in and he said he only had 5 guys there and only one who worked on BMWs and that tech was working on a Honda! Can the other "techs" work on the Honda? He said "Well I can not just pull him off a work order"... well he should have been honest with us in the first place! He then went on to tell us that he would not be able to get to it until tomorrow which he NEVER mentioned when we dropped it off! If we would have known that we would not have wasted 3 hours waiting for NOTHING!!!!
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