Our dog Lucy was experiencing intermittent pain due to IVDD in her neck. After a few appointments and courses of action, we ended up at Animal Medical & Surgical Center under the care of Dr. Jha. Dr. Jha recommended surgery for the best outcome for Lucy. We were very nervous parents, asking lots of questions and even canceling and rescheduling the surgery due to hesitations. Making a decision to have your dog undergo a major surgery is an extremely tough decision and Dr. Jha and his team (especially Alexis) was nothing but caring, understanding and truthful. The staff at Animal Medical & Surgical Center were empathetic and never made us feel like we were a burden when calling several times a day for information or questions. This facility is top notch and Lucy's recovery has been nothing short of extraordinary. She is two weeks post surgery and acting like its been two years - confirming we made the right decision. Dr. Jha is careful, caring and understanding and we couldn't be more pleased with the results.