By far the BEST CU I have ever been with. Account setup was easy. Got a call from member services providing me my account information as well as how to navigate their online system. They offered me additional credit services that I also qualified for.
I've been in the bank on 3 Friday's during what would have been busy times and have never waited more than 3-5 mins in line. When I inquired with the teller about additional services and she asked if I could speak with one of their members I told her I was in a rush. She asked if one of her members could contact me at a later time. She took my account info and I was contacted by a member later that day who helped assist me.
My call wait time via phone is never long as well and their associates always apologize for even the slightest hold times.