I spoke with Erin on the phone to elicit her help in special ordering a skirt for my wife for our son's upcoming wedding. We found the skirt online, but it was out of stock. Erin was very efficient, friendly and professional to deal with. We are hoping the factory is just as efficient in meeting the May1st deadline to make the skirt.
Thanks, Erin, for a job well done. You've made my wife very happy, which makes me happy.
Update: Erin advised me the skirt is shipping soon. Great news!!