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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-05-05 00:00:00 (xsd:dateTime)
itemReviewed	Capital Cartage Moving & Storage
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	26 (xsd:int)
rev:text	I am torn about giving them any stars, but the crew that moved my mom was as fantastic as the owner/scheduler, Mary, was terrible, so I'm splitting the difference. The crew had both been employed there for years (4 and 6) which is very unusual in the industry and tells me that they must treat their employees better than they do their customers. I like when employees are treated well, so I'm giving a second star. The guys were friendly, professional, and didn't take tons of breaks on the clock, plus they carried out multiple boxes at a time and were concerned with efficiencies - which matters when you're paying someone by the hour. Mary, on the other hand, was awful. She was supposed to send another person (she only sent two instead of the requested 3) which slowed everything down considerably, and also failed to send along the 50 boxes that were supposed to be for packing by the non-existent third person. Since the move was from Richland Center to Madison, it wasn't like another person could run right over. When I complained and asked for a break in price of a third to cover the additional time we'd be paying for, she refused and when I said that I would be writing a negative review she threatened to respond with a personal attack using my mother's name. When I threatened a lawsuit if she did any such thing and called her unprofessional, she threatened to pull the truck and make us find another mover. Luckily I lost the call so she didn't hear what I had to say in response to that. Needless to say, I will be filing a complaint with the BBB. Just saw the response to this review by Mary - I'm glad she admits to threatening to publicly humiliate my mother, not me, the one who is actually doing the complaining. Nice. As to the veracity of her response - I think the reviews speak for themselves, especially the fact that my two stars are the highest review they've gotten. And yes, Mary, you ARE horrible, mean and deceitful. I don't now what you look like so I won't call you ugly (although, in spirit you certainly are).
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Elizabeth

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