After reading some of the reviews, I decided to call and schedule an appointment for a cleaning/check-up. I was impressed that I could download and fill out my new patient forms ahead of time -- a big time saver.
My first impression when I pulled up was how lovely their office is. It's a refurbished home from the 50's (I think) so it's charming on the outside with a very professional, welcoming, and tranquil interior.
I was greeted by a very nice staff member who helped me get acquainted with the office by taking me around for a tour.
Some amenities to note:
* Comfy waiting area with coffee and water
* A computer free for patients to use to check email or waste some time online if you show up early for your appointment.
* Televisions over the exam room chairs (my hygienist handed me a remote to watch a show while my x-rays were scanning).
Dr. Tran and the hygienist I had were very observant throughout the exam/cleaning. They asked good questions and offered useful feedback. I felt as though any concerns I had were listened to and taken into account (ex. I had a sensitive tooth. They made sure to check it for a crack and were very diligent to minimize discomfort when scraping/flossing my teeth).
Top notch service and the newest dental instruments. Much more up-to-date and welcoming than my previous dental office. I definitely recommend this place! (They even sent me a handwritten Thank You card after my first visit)