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| - I researched cycle shops online. I found Landis and it looked like their selection and pricing was fair so I stopped to check out their selection. Upon arriving I was met by Wayne. We discussed my desire to get into mountain riding and eventually road riding. My goal was to learn more and start with a mountain bike package.
Customer Service: Wayne was excellent. He was knowledgeable and took all the time we needed to pull bikes of racks, fit various Trek models (road and mountain) and discuss the various differences in bike technology. I was originally looking at the entry level 29er based on recommendations from a friend. Wayne was a real help with the selection.
After purchasing my bike I was told it would be built and ready to deliver in 2 hours. Sure enough, Wayne called in about 2 hours and I picked up my working mountain bike. This was a fast turn around and delivery.
I also watch multiple customers being serviced including off the street customers looking for quick fixes to their biking issues. The shop staff was more than willing to assist and help everyone.
Selection: Per Wayne, this location only carries the Trek models for mens mountain and road biking. If you want to see other models he indicated the Scottsdale location would be a good choice. This wasn't an issue for me as I wanted a Trek model.
I chose a 29er Trek Mamba ($899.00). Again, I was considering the Wahoo ($549.00) and looked at the upgrade to the Marlin ($699.00). In the end, a further upgrade to the Mamba made total sense (better front suspension with lock out and adjustable rebound, better wheels, etc) for the money. It will also allow me to get back into biking on a unit that will grow with me a bit. So far, I love the bike. I only have 20 miles on in in 2 days. I'm still getting used to it. I'll add a bike review on landiscyclery.com later.
Shop Layout. For a relatively small shop there is a good selection with separate mens, womens, and kids areas including their own bikes. The womens and kids areas are dressed up a bit better than the utilitarian mens area. There is a large service area in the middle of the store. You can watch your bike being worked on for quick items. There is a good sized accessories area with modern equipment. It's a nice shop.
Bike Test: The store has a large parking lot out back where you can test ride any bike.
Overall, I had a very positive experience for my first time at this shop. The only reason I'm not giving it 5 stars is due to it being my only experience to this point. I'll be back in a couple of weeks for a bike service and update my review.
Feel free to use this shop with confidence based on my experience to date.
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