We just got the service and already started wrong, the tech installed the service and upgrade us to something he didn't tell us ! Know we just got a bill last night via email showing the increased which we were not aware we started with a 27.99 then 34.99 now 59.99 this way of doing this is so deceiving and wrong you need too be honest and let the customers know what were expecting!! Having this service cancel asap ! We don't care for this kind of customer service!!