We had a rough start here but boy did they make up for it!!!! We go there on Wednesday and the room was not at ALL as they described!!!! It was tiny, didn't even have luggage racks and the smallest most ridiculous closet. Well when we complained we were instantly upgraded to a suite!! A SUITE???? AYFKM??? Oh yeah now this was LIVING...with the exception of us having to go BACK downstairs with all of our luggage to sign off on the changes and no bellman was sent for assistance or for our inconvenience!!! I will say however once we got into the suite it was DELUXE!!! Whirlpool tub, super comfortable bed, great view, clean and totally what we thought our original room was going to be. The Starbucks here is a little disappointing...they don't have a microwave to heat up a croissant?!?!?!? That was either the worst customer service EVER or the dumbest decision ever! I mean we are in freakin VEGAS staying up all night and then trying to function in the morning of course we want coffee and we might be a little edgy, but it isn't too much to ask to warm up a muffin or whatever you get with your coffee. I definitely recommend the SkyJump! It is AMAZING and so worth the money! Overall our experience here was top notch. But the rooms aren't the best unless you are staying in the suites!!! Call me spoiled!!! I would have survived in the regular rooms however it is vacation...you are supposed to be LIVING not surviving!!!