I've been to both their Crestlawn and downtown Toronto location twice. I pretty much order the same things all the time - moussaka, falafel and/or lentil soup.
had been eagerly anticipating this branch to open as it was closer to home. finally made it tonight, a saturday. arrived before 7pm and the front entrance was already packed with people and we had to get our name on the waiting list.
after 15-20 minutes, got seated but got up to order right away since we knew what we wanted by then. there were 3 cashiers but for some reason the line wasn't moving as fast as i expected (people couldn't decide)? so ordered moussaka, lentil soup and mixed grill plus the paramount special drink. i guess the place was so loud, the cashier didn't hear me say lentil soup so it never arrived. checked my bill and it wasn't there. no big deal since the mixed grill was huge and my husband shared it with me.
the not so nice thing though is that 2 seconds after i sat down (after ordering and paying at the cashier), the mixed grill arrived. we were so surprised. the food was clearly sitting and waiting for assembly as it wasn't even hot.
when my moussaka came, it was good. but there was a COLD SPOT. i guess they didn't MICROWAVE it long enough?
over all we were disappointed since we expected the food to be prepared fresh and not just reheated.
oh and when i got up to get dessert, i didn't have exact change so i had to line up at the cashier again to pay. so inefficient.