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| - This location is probably the slowest I have been to. I came here because it was on the way to my friends house and all I wanted was wings and some bread sticks. As I was walking in, i overheard another couple being told they would get free wings because apparently their overn was not working and the couple had already been waiting for almost an hour. I asked how long, the girl behind the counter told me about 15 minutes and I agreed to wait. Mind you I only ordered TWO items.
30 minutes later I am still waiting, the couple is also still waiting, other people are now waiting, the only ones going are the ones just coming in for the already ready pizzas. I am now watching another gentleman get his stuff before me despite having ordered AFTER I did, the hour couple finally got their stuff and had an issue with a pizza being wrong, other couples or people are still waiting. And finally the manager comes around and asks the other young lady at the counter what id been waiting for. Her companion asks my name, I tell her, and the manager says they need to get my order out because people should not be waiting, at which point the young woman tells him my order has been ready she just hasnt gotten to it yet.
Number one priority at any business, you serve those who are already waiting before you serve others. She should have stopped taking orders, looked behind her, handed out those orders already finished, and THEN took new ones. It is not acceptable that I am stuck waiting while my food is just sitting because she can't be bothered to do her job accordingly and multi task. I watched them throw away pizzas from orders who didn't show up, watched them get orders wrong, and watched people sit and wait for quiet awhile, most getting their food long before I did even though I was there first.
Very poorly managed location, I'll stick with the one on Pecos and Windmill.
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