I was VERY happy with this place. Walked in on a Thursday morning for a hair cut ( I have below shoulder length hair and always get a straight across cut). I only waited about 10 minutes, was given a apple/grape juice box whilst I waited, which was a nice touch. My hair was washed the cut beautifully. The hairdresser who cut my hair was SO gentle when she was combing my hair out after the wash (I tend to get a lot of knots). It now feels great and healthy and I am very impressed with how perfectly EVEN my cut is!! It was a bargain at $30, and I will most definitely be back for a healthy trim in about 2 months!