Update, after my last review I received a call from the owner about the "nail ladies" and she apologized for their behavior and offered my next service on the house. I appreciate the call from the owner and now feel a lot better about going back to the salon, while I am still offended by the behavior of the "nail ladies" I don't think their behavior reflects the attitude of the salon. Which is great! I can't wait to go back and see Jen, she's a GODDESS! I still LOVE LOVE LOVE my hair and have gotten TONS of compliments.