My husband got me a gift certificate here. My experience was horrible! All the urban legends about beastie schools are accurate. The "stylist" who dyed my hair was concerned because my scalp started bleeding. Instead of professionally handling it with brevity and discretion, she decided to roll her eyes and tell all her beastie friends to come over and look at the specimen that is my scalp. Step right up ladies and gentlemen, the circus freak with the spontaneously bleeding scalp is here! I sat in the washing chair for 45 minutes before I asked her to please remove the toner from my hair and get me out of there. I left with a worse color than what I went in with, anger and low self-esteem. Do yourself a favor and pay the extra 50 bucks to get it done right at a salon.