I took my husband here to get his nose waxed. I told Rose on the phone that his nose hairs were attaching to his mustache; which gave her a chuckle. I asked if they accept walkins and she said yes. I told her we would be in the area in about 5 min and she was fine with that. We arrived and Rose was there to greet us. She said that Chris (sp) would be taking care of him. She (Chris) was friendly and did a great job. She didn't leave wax in his nose like the European wax center did last time and removed much more of his hair. He can breathe again and all is good. We'll be going back again soon! :)