I purchased a cat tree on Dec 26. 2 weeks later it fell apart launching my 9 month old kitten into the TV & the tree falling into the TV.
I intended to returned it sooner, but I have reduced eyesight. I am dependent on rides from others. Jan 27, I went to the store for exchange. I was told that because I was ONE DAY past 30 days they could do nothing. Utterly ridiculous. If not for my disability I would have been able to get to the store a few days sooner and this would not have been an issue.