I'm being generous with 2 stars. We walked in to no one at the hostess stand and waited about 5 minutes before someone noticed and seated us. We then waited another 5-10 minutes before asking for a waitress. We had 3 different ones in the next 5 minutes asking is someone had taken our order. We ordered beers and waited another 5 minutes and one of them was delivered incorrectly. Our order was 6 boneless wings with fries, an iceberg wedge salad and a bowl of tortilla soup. We waited approximately 30 more minutes before the wings/fries were delivered. The waitress said that she asked for my salad to be redone because the lettuce did not look good (and it would be one minute). My soup was not brought out at that time. 20 minutes later after my tablemate had finished his food my soup and salad arrived - neither of which take a significant amount of preparation. It would've been fine but was told they were out of bowls so I got two cups of soup. Unfortunately one was lukewarm and the other was cold. We finally asked a passing waitress (not ours) to speak to the manager.
If any one of those things had happened, then I probably would've been fine. But all of those things happened and what we hoped was going to be a 30 minute meal turned into an hour and a half nightmare killing the rest of our night and errands. And the restaurant wasn't busy - the bar had some business but there were only about 5-6 tables with food patrons. One of the early waitresses said they were short staffed and we over heard them asking another waitress to bus tables. The only reason why this is getting 2 stars is because the manager did comp my food.
Needless to say it will be a long time before considering to come back if at all. It was my first time there and it was not a good experience.