The service here is unbelievably.....poor. I am not opposed to thumb soup (are trays that expensive?) but even if I disregard that factor and omit dishes with soup I am sadly disappointed with the service. I do not like getting my bill when my dishes are not even half-emptied. If they prefer take out service, I don't see what's stopping them from turning into a place that only does delivery and take out where everything is about speed. I enjoy their menu in that you can order a variety of small items and share with your group. That's the main attraction about these Chinese noodle houses, no? I am rating them 2 stars is because of one bad experience which is all it really takes for me. I have switched to King Noodle since this one time. My family enjoys eating barbecued meats of this type every so often; let's say at least once a month. My mother-in-law went to pick up two ducks for me when I had a bad craving (not all for me, just 1.5 - lol). She selected the two ducks she felt were the best and pointed them out the butcher. He advised her they were two hot for him to cut up, so he grabbed another two. She doesn't speak English (I doubt he did either) but pointed again. He started cutting the two he selected and she came home unhappy. I ended more unhappy because the ducks were past the verge of going bad and had the smell of unsafe meat. Switched to King's Noodle since and haven't had a problem.
Still giving two stars because out of so many dining experiences, I've only had this one issue.