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  • So disappointed in our experience at Snooze today! About halfway through eating my Bella Bella Benny, I found a hair. I alerted the server and she took it away immediately and said they would make me a new one. This was the chance for Snooze to shine, but nope. No manager ever came to our table to acknowledge the issue and guess what? They charged me for the dish!! Sorry Snooze -- I was hoping for so much more from you! Update: I heard from the business manager at Snooze right shortly after posting this. My faith in Snooze has been restored! I know mistakes happen but I am so pleased that this one has been handled as well as it has been. Thank you, Becky, for reaching out! Snooze will have us as customers again soon.
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