Booked the private trolley tour on 4/29 at 730. After doing the trolley in Raleigh NC last year we couldn't wait. Very disappointed in the communication of this Charlotte Branch! The best part FYI of doing the trolley is drinking beer on the trolley with friends! So apparently the Charlotte branch has yet to get the license like Raleigh and other cities to where you can bring beer on the trolley. That is understandable but disclosure of that on the website and CLEAR understanding of that before you book is expected. We showed up for the trolley with our coolers packed and ready only to be told this as we were boarding. We had a good time despite and with no help of the trolley! We will not be booking another tour until Charlotte Branch allows BYOB! The driver was awsome just really upset that no byob was disclosed