| rev:text
| - I am sitting in the joint as I type. It's a great little shop. Great concept - make your own pizza, thin crust, fired in the oven in front of you. I have never had an issue with service. All of the employees are nice, young folks who do a good job at getting your food to you AND trying to keep the place nice and tidy. They get SLAMMED at lunch but as soon as it calms a bit, they switch gears and wipes down all the tables, doors, glass, counters, their food prep area thoroughly, etc. I for one, appreciate this quite a bit!
THANK YOU so much for having MULTIPLE flavored but unsweetened teas! I hate going out and having only soda (we don't all drink it...) and beer (ugh) to choose from. My husband is a huge tea drinker and hates that 90% of places barely toss a generic Lipton black iced tea out as an after-thought. They have four flavors of brewed China Mist, including Watermelon Marula, Blackberry Jasmine, Passion Fruit and Traditional Black Tea. And if you DID want a beer, wine, lemonade or soda, they have those too (a very limited selection of beer and wine but its something).
After reading some of the critical reviews, I will agree that they can tighten things up to make it even better. However, they are doing it well enough that now we are just making incremental improvements not fixing something that is broken in any way.
1. Better organization during the assembly process.
2. Better timing so multiple pizzas may be placed into the oven at once
3. Sharper timekeeping to reduce the variable in crust doneness (today was the first time mine was somewhat overdone for my liking)
4. Have a separate set of veggie bins for vegans/vegetarians and/or those with food allergies. Have a scoop/tong in each container to limit cross-contamination. Have a box of gloves dedicated to this station and switch before touching anything in that area. Place a BIG sign up asking that people announce any special dietary needs BEFORE they order.
5. Have more food handling training time for newbies. About the 3rd time I visited, the (obvious) new guy grabbed the refill bag for the fresh garden salad...and placed the bag INTO the drawer that holds the food to open it. O_o Thankfully, before *I* started in on him, his coworker caught him, fussed, had to clean the entire drawer out (good girl...) and then show him how to properly fill it. Sadly, these things are NOT common sense to all...
Again, even the items above and nearly splitting hairs. My family and I love this little joint and while some can do the 11" pizza as a single serving, my husband and two little daughters can split the pizza and a salad between the four of us for dinner. Which makes for a SUPER cheap, super yum yum meal with ZERO clean-up on my part!
Keep it fired up!
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