Great staff, they definitely do a great job and my girlfriend couldn't be happier with her new hair. I'm a little disappointed that it took 5-6 hours for what should have been 2-3 hours of work but these ladies are paid hourly. In the end we are very satisfied! I would definitely recommend to any teenage girl looking for a place they can feel safe to cut their hair where they aren't going to mess it up... this is the place, although if you plan on doing anything more than a quick trim.. I suggest you plan to spend more time here then your typical salon if not your whole day. The great customer service means we will be repeat customers.