Nice environment, not too small or crowded but did not live up to the hype I read about on here. Granted I had only gotten an everything bagel with veggie cream cheese so I can only go off of that. Bagel was good, average not spectacular. Cream cheese was quite disappointing to say the least. It was thin, watery and had no flavor at all. It seemed like they had mixed cottage cheese into it or maybe it was all cottage cheese and no cream cheese at all. Not sure what vegetable was chopped into it, but again, not flavorful at all. I like my bagels warm and soft with cream cheese having a mouthful of flavor. Sadly, this wasn't it :( Einstein bagel is almost better for a regular bagel with cream cheese.