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  • I wouldn't even give them one star. I took my fleet vehicle there for the scheduled oil change. Jiffy Lube is an authorized location and I chose this location only because I drove by it. I pulled up and told them I only needed an oil change and probably wouldn't even need an air filter. The manager immediately asked me if it was a fleet vehicle and which one. He then told me he'd do what the fleet company authorizes at my mileage. I told him I only wanted an oil change. My fleet company authorizes quite a bit to be done when brought in to Jiffy Lubes, but that doesn't mean it all needs to be done at the visit. The manager went ahead and changed the oil, along with the windshield wipers, and rotated the tires. The tires had just been rotated and the wipers had just been replaced. He did not ask me if I needed these things, nor did I ask for them. The only thing I authorized was an oil change. He was doing anything he could to push the cost of the services to the max my fleet company allows. When he came back in, he did not tell me what he did, I had to see it on the receipt. I said "$100 for an oil change?" He replied saying he did what the fleet authorizes. I told him I get the information as to what is authorized and that is why I only asked for an oil change. This was the manager doing this, so I couldn't very well complain to the manager about the shady tactics to take advantage of my fleet company. I'm sure he does the same things to other customers; however, it is with their hard earned money. I'm sure people who don't know much about vehicle maintenance believe it really costs $100 for an oil change. Do not go here unless you want to get lied to and ripped off. I've had great experiences with other Jiffy Lubes, that I will now go out of my way to get my scheduled fleet maintenance at. I will never go here. You should never ever go here either.
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