I would give more stars if I could!!!! Super impressed and recommend this place to everyone I know!
Dr. Halterman and all the staff at VCA PV were sooooooo awesome. My kitty Maverick is overweight and most vets scold us about this first thing. Not here. They were non-judgemental and so caring. They talked about Maverick like he was important and like they enjoyed him being there. They honestly treat pets as part of your family...even calling me "the mom" which was cute. :)
I also received fantastic follow-up care. They forwarded all pertinent information to his regular vet at VCA McCormick Ranch and called me multiple times to make sure everything was well. I have also called once or twice with questions and I have never ever felt rushed off the phone. They are AWESOME!
Not only did they NOT upsell anything, I paid for services upon dropping kitty off and when I picked him up they gave me a REFUND for a couple of tests & meds that he didn't end up requiring. I didn't even ask about it first...it was just volunteered to me as soon as I came in. That impressed me very much. I felt like some places might just wait and see if you ask for a refund, but not here! Very honest.
Of course when you bring a pet into an emergency vet it WILL costa little more. It's the same with human docs. But it isn't unreasonable at all and in my opinion it's worth every penny to be able to bring your sick or injured pet somewhere for great care even when their normal vet is closed. I don't know what I would have done without this service being available.
Without a doubt I recommend VCA Paradise Valley Emergency Animal Hospital. Now if I can find a doctor for ME who is as great I'll be all set!