I came in seeking some low lights and hi-lights McKenna was my stylist I have medium length with semi thin hair, my entire experience was utterly ridiculous. The stylist seem half there as I was asking her questions like e.x how would bangs work for me she said with thin hair it wouldn't look right but yet cut my bangs, she cut one half straight and another at an angle ( I did ask for the back to be cut straight across and the front angled however half of my bangs are angled so now my hair looks like a weird moon) I also stated I do not want layers because I am older and feel layers are more for teenagers.. however I have choppy layers that are all over and do not match. The color I asked for dark brown and as close to platinum blonde. My hair was a mix of caramel and red and even PINK! My stylist did not listen to anything I asked I spent $175 I literally cried in my car and had to call my daughter to help me find a new place to fix what I could so I wasn't walking around with pink hair, I chose not to make a scene in the salon but it is literally bubbling inside of me how any person could do this. Btw McKenna never even gave me a receipt I was there today 3/21 at 10 am.
If I could give no stars I would
** update owner said she wanted to fix the problem but isn't willing to give me my money back/ terrible service