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| - I came a few weeks after this restaurant opened for a weekday lunch, excited to see what I was in for. I was seated by the awesome aquarium, and happily took in the view. The patio was still under construction at that time.
I ordered the burger, and it took a very long time to arrive. My entire hour of lunch break, in fact. It was too expensive for a lunch menu as well, the prices should reflect the time of day, and food must come out faster at lunch time. This is basic stuff here.
When I did get my food, I noticed I didn't get a napkin with it. What I am assuming was the manager - blonde older woman - was walking nearby, and I said "excuse me, could I have a napkin please?" She then said "oh, sure," and proceeded to grab some of those tiny coaster-sized napkins from the bar. When she set them on my table and I thanked her, she said (with all the sarcasm you'd want from someone whose salary you're paying) "that's why we give you that!" and pointed to rolled up silverware at the other end of my table.
Now the table was dark stained, the napkin was black, and I didn't see it, maybe I'm blind. But that's no excuse to make a smart remark, not after waiting 45 minutes for a burger and fries.
As I sat there steaming, I couldn't help but notice the cook come out of the kitchen 2 or 3 times and stand at the front door with his hands behind his back staring out at the parking lot. How classy. There were very few people in the restaurant, but if no one is coming in, it is your duty to clean the kitchen. It can never be too clean.
I actually liked the burger, but this is one of those places that thinks they can charge an outrageous price just because they are in Cornelius, and the service does not warrant that at all. I doubt I'll ever come back. These people don't get that if you get bad service one time, there are plenty of other places to go within a mile radius in which you'll be treated better.
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