It had been a long anticipated wait to try old town's newest restaurant and after my experience tonight I could have continued waiting. The friendliest encounter at this establishment was not by the brand new staff but by the guests sitting beside us. Had we known that guests were no longer welcome once the clock started to count down to the minutes to the final hour (which by then we had already placed our entire order) we would have not let our lobster die in vain for terrible service.
I understand it is extremely rude to show up minutes before closing but I did not realize it was also rude to show up close to an hour and half before closing time, at least that is how our server had treated us. Then again everything we asked for was an inconvenience including when our entree arrived incomplete and were simply asked for the remaining items that had been missing from the menu listing.
Unless other restaurants go above and beyond we are typically warned that the kitchen is closing and are asked if there is anything else we would like to order before the kitchen shuts down. We had loved the food so much we had asked to place a to go order while still eating and were told the kitchen was done for the night 30 minutes before the establishment closed. Clearly dessert was out of the question.
My girlfriend and I save up for a nice dinner every so often and were appalled that for the price we paid we were treated as if we were two teenagers splitting a bowl of soup and a glass of water without knowledge of tipping. If the food had not been so amazing there would be no star to give, and this is from two people who earn their money working in the restaurant industry.
With all the other options on just that street alone they certainly aren't a priority. I hope they don't treat all their guests this way because they will certainly have no business, especially as off season approaches.