I am repeating for this audience what I told the management when we were there. They need to educate their wait staff on how to properly serve simple dishes like moo shu. This dish, in my nearly 40 years of eating it, is always served on Mandarin pancakes and neatly folded and presented by the wait staff to the customer at the table side. I was offered a choice of pancakes or rice. I declined the rice. The filling and pancakes arrived without a bowl of hoisin sauce. I had to wait about 5 minutes for this to arrive before I could fold my own. Furthermore, my bowl of hot and sour soup was neither hot or sour. I mentioned this to our waiter and he brought me lemons and some pepper oil to season it to my taste. They did "comp" us for this bowl on nothing soup. Believe me, bland hot and sour soup just doesn't cut it. To their credit, the menu has many adventurous sounding dishes ranging from various Chinese regions to Thai and Vietnamese. Being from another corner of Cuyahoga county, we don't eat in Rocky River very often. We ate at Pearl of the Orient more than any other such place in that community and recall it to have been much better both in terms of the food and certainly the service. My wife is rather adamant that we won't be going there any time soon.