I recently rented from Enterprise. I needed a car for a weeks trip to LA. The office was very busy when I got there and I had to wait longer than expected. When I complained to the manager about it, he immediately took care of me. The Manager (Jose) got me into a car that was several upgrades higher than what I had reserved, gave me an even greater discount than I had expected, and on top of that threw in a third of a tank of gas on the house. No question where I am going the next time I need to rent. I am absolutely going back to Enterprise. Thanks Jose, Thanks Enterprise.
David