I found the shopping experience here one of the most comfortable I've ever encountered when shopping for a car. Being able to look around without the pressure was a whole new way of car shopping. A huge part of that experience was due to my salesman Marcin Pietryka. I worked with him over several weeks. He assisted in getting my car appraised twice, processing two transfers, and working at finding just what I was looking for. I would have been very happy giving him my business and was disappointed that we were unable to accomplish that. I knew exactly what I was looking for and he did everything he could to help me find it. However I found what I wanted at another dealer before one became available at Carmax. I highly recommend him as a salesperson and recommend Carmax as a low pressure way ro buy a car. In addition their appraisal of my vehicle was the highest I received and used as a negotiating tool to get other dealer to match their price. This was an excellent experience.