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  • I have been looking for a more authentic Chinese restaurant to go to in Madison. I think ZenZen satisfied that criteria for me. I have been here twice now - once for take out, once for dine in. They definitely give more food if you dine in. Also, I think this was an error on the server's end of things, but when we got take-out, we were charged an 18% gratuity?? The server seemed confused. We didn't realize until we looked at the receipt later that we were charged 18% more. Also, the receipt is in Chinese, so I don't actually know if it was gratuity. I've gotten the Eggplant in Garlic Sauce both times. What makes it taste so great is that they stir-fry the eggplant first, which are cut in smaller thinner pieces, then stir-fry with peppers and onions, or at least that's what I think they do. We got the braised pork belly stew yesterday. "Hong shao rou" is what it is in Chinese. The pork belly was more fat than meat, but still tasted good and flavorful. It was advertised to have century egg in it, though I may be misremembering. It came with regular hard boiled eggs, but it was pretty good in the stew. The mapo tofu was VERY spicy and numbing the way it should be, unlike most Chinese restaurants. I dislike the numbing spice in general, but I thought the dish was very good in comparison to some of authentic mapo tofu dishes I've had in the past. If you like hot and sour soup, get it here! I thought the $1.95 price tag was for a single serving, but no, it is a gigantic bowl. I'm pretty satisfied with that portion. We had to take it home because we didn't realize it was going to be a full meal. The downside as many other reviews have mentioned is the only server on Friday nights. I felt sorry for her that she was the only server, but I think this is on management to make sure there are enough servers. I could tell she was very frustrated... She mentioned many times to other Chinese-speaking customers that she was the only server and it's hard for her to get everything done in a timely manner. (I understand Chinese but cannot speak it.) I could hear her yell back at the chefs who were ringing the bell for dishes, "Wait a minute, I'll be right there!" Kudos to her though. I felt like I was watching a real live version of Diner Dash.
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