They may be hobby people but I wouldn't know. No one said one word to us when we walked in.
The store itself is very open, clean and well organized. They had a few options for what we were looking for but not like their competitor across the street. We browsed around for a while and with still no word from any of the store associates. Hmmm..
Needless to say we walked out without any help or words. I would hope their customer service improves by leaps and bounds.