Once they have you signed the happy face goes away. They have their favorites. Fortunately they know me enough because of how many times I've gone in and complained.
-pool isn't always clean
-you can count on noisy neighbors and parties all the time(specially when you have a huge test and want to sleep at 2am, not gna happen) although police activity is quite high
-not a safe area. always piggybackers coming into the area, even saw a few homeless in the dumpsters
-if you're not careful they will always try to overcharge you on the bill(claiming electricity went high) I also tried to ask for bulb replacements and they told me I was responsible for paying those... Uh no I'm not, they weren't working when I moved in so why should I pay to replace them?!
-bullshit to pay for outdoor parking, there's more than enough spots for everyone and they don't even check the stickers. Plus no one parks by their own building so spot assignment would make sense to pay for
-shuttle is only great when it runs on the scheduled time. Often the drivers make up their own schedule and when they leave earlier and you miss the shuttle... Good luck getting to class on time
-always trash and empty bottles laying around the parking lots
-computer area and lounge always closed at the times you need them!
If you just want to party and get away with stuff this is your ideal place, if you have money to drop. The amount you pay monthly each could get you a much nicer place if you and your friend chose to(assuming they actually pair you up with what you specified on your survey). For a serious student who is only trying to be close to school and have a safe place you're better off looking elsewhere! Even a house with a few friends is more affordable and cleaner.
Not to mention today I found out the Internet is down for the next few days... YAY