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| - This place is absolutely amazing. The hotel itself is very clean and has a nice vibe to it. The rooms are decently sized and the location is fantastic. In the heart of downtown Pittsburgh, it's just a short walk to pretty much anywhere.
But, above all, the service is AMAZING. Let me tell you about my week there. I was there for a business trip, and the morning of my important meeting, my rental car battery had died. I quickly called an uber, and en route, I was calling Avis to send someone to jump the car. After many miscommunications, Avis failed to send someone to jump the car. I decided to ask the hotel staff if they could help me out, and there was Jason and Jeremy Bittner to the rescue. Firstly, these two got their personal car and jumper cables and brought them to my car in the parking garage. Secondly, my car was parking in an awkward corner where the jumper cables couldn't reach, so I put the car in neutral and they pushed my car to a spot we could actually jump it. Third, they finally got my car jumped and got me out the door. These two were the nicest guys I have ever come across, this hotel is amazing and they hire great people.
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