This was probably the worst expensive hot chocolate I've ever had. I got it to-go, and was wondering why it wasn't all that chocolate-y.... and then when I got home and opened it up, I realized it was because literally all of the chocolate was sitting in a goopy mess on the bottom of the cup with just steamed milk on top. I'm really confused as to how a hot chocolate made with the espresso machine could have turned out like this. I tried mixing it myself and it didn't blend. I've had coffee here before and it's been pretty good, but if you can't make a good hot chocolate you're not good in my book.