I am appalled at the treatment I just received at the Simplicity Center in Henderson, Nevada which is affiliated with Eric Wikler, DO.
I arrived on time for my 6:45 P.M. appointment. I waited in the waiting room until 7:05 when a woman by the name of Trisha came out to tell me that because I was late for my 6:35 P.M. appointment, we were going to have to reschedule.
The way she responded to my insistence that my appointment was at 6:45 was to argue with me that "no, your appointment was at 6:35." Her response at my indignation at having to wait 20 minutes before I was informed that I had to reschedule was that "you shouldn't have been late." When I asked to speak to her supervisor, she told me that no one was there, and that I should call the 800 number. She slammed the door in my face.
Not only was the customer not right in this instance but the costumer was antagonized and patronized.