These guys are in the business to set you up for failure.
I ordered a complete living room set from them 3 weeks before they were supposed to deliver it to my new apartment. They called me the day before delivery to tell me they no longer have the set.
First mistake on their part. Why would you sell a customer something you don't actually have?
Since they did not have the living room set, I spoke to TWO people to have the order cancelled. They said the cancellation was complete.
2 weeks after I moved into my new place, my boyfriend and I went to a different Conn's to check out TVs. We found one we liked and begun the financing process. We watched as the salesman pulled up our information on his computer. He tried to run the purchase through the computer but it came up with a warning saying, "Insufficient credit". Do you know why? Because they never removed the living room set from my account. The salesman actually said, "Oh, it looks like they removed it and tried to run it through again."
So they purposely tried to charge me ~$4,000 for something I did not get.
My bill for the one item I DID get from Conn's (a fridge) is due on the 18th. 2 days before the 18th, I still had not received a bill in the mail with my account number so I could make a payment. I had to contact customer service a couple times to get my account number. Today is the 27th of the following month. 38 days after my initial payment was due. I still have not received a bill.
If I had no contacted them myself to get my account number, I would have been charged a late fee and I'd be stuck with this AWFUL company for even longer.
I've already told everyone I know never to purchase anything from Conn's.