While Dr. Finley is a good doctor with an excellent and caring demeanor, the office policies and staff are another story. The first thing that set me off was Dr. Rachel Gittler. After examining me, she actually prescribed a medication that was not effective for someone like me. Needless to say, I was hot under the collar because of her startling and possibly life-threatening incompetence.
Fast forward to a few months ago. My wife needed an emergency refill on her medications. Long story short, it took more than a week and six trips to CVS to finally get them because every time they told us the prescriptions were ordered, the pharmacy had no knowledge of the order. Add the unnecessary inconvenience of having to go back to the office for an appointment whenever meds are needed and you have an idea of the vicious circle my wife was in. Additionally, Erica was extremely rude to my wife and even provoked a verbal altercation.
As a witness to all of this and a former patient, I cannot ever recommend the practice. But if Dr. Finley is at a different office, definitely get her.