This was my 3rd purchase of a Coop. I believe they truly sell themselves. I had the unfortunate experience of dealing with a misogynistic salesman, that quite frankly ruined the entire experience from beginning to end. Every question, concern, level of indecisiveness was treated as an inconvenience to him. He never once reassured me on my choices or even opened up the door to my questions and concerns. Furthermore during the end of the purchasing process I was awarded only one set of car keys and was treated like an overbearing demanding customer when I requested floor mats in my vehicle. Unfortunate all around because, I really adore my new car.