You're better off using carrier pigeons than this company.
1. Non-existent customer service.
2. Re-delivery charges after 2 failed attempts which are clearly their fault.
3. Drivers who cannot even bother to buzz in properly or contact the resident and leave.
4. Finally the best part, a pick up location 50 minutes north of the city that most customers will never bother going there. Oh it's also open during business hours only on weekdays. Early close.
How are they still in business? Please close down.