Check in is done from a tablet. Then a person at a window calls you to the front to verify information.
Got here ten minutes early; because a year ago; I was seen at their Mesa, AZ. Location. So they already had my information in the system. My appointment was at 11:30am and it's now 12:20pm; and I'm still sitting in the lobby waiting to see the doctor.
It wasn't this way, at the Mesa location.
Highly disappointed thus far.