I have one major problem with Footer's: they wrote my name on my shirts! The number one thing I look for in a dry cleaner is to not desecrate my stuff, and now my last name is scrawled in magic marker on the the inside of every shirt I ever sent to them. This happened when I was in a corporate apartment and Footer's was the building's in house delivery dry cleaner, so maybe they don't do this to the drop-off folks, but after my previous experience, I would never try them again.