Showed up on a Saturday evening for dinner, as a group of 4. We didn't have a reservation but was told that luckily there was a table available. Woohoo - what are the chances?!
Well, we were seated and waited round ten minutes before realizing no one had brought us menus, place settings or water. Finally, the host came back and told us that there was an error and the table we were at was actually for a reservation. He asked us if we wanted to sit outside. It was a fairly chilly evening and not what we had anticipated for out out of town guests. We were basically escorted out the restaurant and even then, there seemed to be no rush or intention to actually get us settled. The host's attitude did not seem sorry at all. We left and had an AMAZING meal at Lee, which is fairly close by.
I have heard amazing things about the food but hope our experience is better next time! A simple no at the beginning would have sufficed and a bit more empathy from the host would have been appreciated.